Living in Melbourne we are lucky to have access to several quality luthiers and could trial several lovely violins but none sang the song we longed for. We found an animato violin review on you tube and rang the shop; Dietrich asked us some questions and within half an hour had found an instrument for us. He made a YouTube video and although it was around 4pm the beautiful instrument arrived to our doorstep 11am the following morning. When our teacher played the violin the wonderful song drew the entire studio to the door. We were delighted to buy this gorgeous violin and promptly asked Dietrich to recommend a suitable bow, which again arrived beautifully packed the very next morning. Buying an instrument can be such a stressful and uncertain experience but Dietrich and Jae at Animato strings gave us the very highest quality service and expert advice - we cannot recommend highly enough this wonderful resource. We have exactly the violin we had dreamed of.
05:13 17 Aug 19
We purchased our very first violin here and were treated respectfully and kindly as we were shown the ropes. There was no over the top sales pitch and were set up to start our son's violin lessons. If there has been a problem we have been unsure about, Animato Strings have continued to support us, guide and inspire. I wouldn't hesitate to recommend this store and the lovely staff who enjoy what they do. My shy son played his song for Dietrich who listened, guided and then played for us in return. Thank you for helping us keep the music alive.
00:54 16 Aug 19
Awesome service every single time. High quality, friendly, very knowledgeable. Thank you for helping me so quickly today ☺️
Paul and Evie Rank
04:41 01 Aug 19
Staff are very helpful. Very prompt and quality advice/ service. Definitely will be back
I live in country SA and rang Animato for advice on buying a viola. Dietrich rang me back and I was greatly impressed by all the time and knowledge he gave me. He was clearly a professional who took more pleasure in helping me get what best suited me than in making money. And my instrument arrived in two or three days.
08:27 28 Jul 19
We visited today to get an appraisal on a family heirloom violin, a copy of an Amati that belonged to my grandfather about 1910. Deitrich was friendly and knowledgeable, and gave his time freely to let us know as much as he could about it, as well as his input on the quality of the instrument. This is exactly what I went to find out, and I appreciate your service very much Dietrich. Chris Kelly.
07:35 21 Jul 19
Extremely helpful staff and a real candy shop for string players!
02:05 11 Jul 19
My daughter and I came to your store yesterday and spoke to Kate about replacing my daughter’s 1/2 size violin with a bigger violin. Not knowing what size she needed (or anything really about violins) Kate was amazing in helping size my daughter and finding the right violin for her. She even played for us on the violin she picked out and we knew straight away we loved what she had chosen. No question was too hard to answer and she dedicated so much time to us to ensure we were happy. Don’t waste time looking anywhere else, just go straight to Animato Strings and you will walk out a very happy customer. Thanks again Kate, my daughter just loves her new violin!!!
03:43 23 Jun 19
What a lovely shop with lovely people ready to help. They are very precise and helpful by teaching me some skills that are very useful in just one visit. I have leant many things that I never knew before. And its a bonus as they are open on sundays.Thank you again.
21:25 22 Jun 19
Great customer service always helpful
04:59 08 Jun 19
An absolutely wonderful experience. Both my chin and shoulder rest were giving me trouble. Dietrich, helped me immensely, even shaping and adjusting the shoulder rest to fit perfectly as I have quite broad shoulders.Would 100% recommend and will definitely be back.
04:00 01 Jun 19
Probably the best string and music shop in Brisbane for anyone above ~ AMEB grade 4
05:16 21 May 19
Just been to Animato Strings again and as always, they have been really helpful! I highly recommend this place! You will be looked after well! Thank you for your great service!
04:30 18 May 19
Great service! Great product!We are very happy we bought Amore violin from Animato String!We are in Sydney. My boy was at the stage an new upgraded violin was necessary. After searching for a while, we knew what we want but could not find one which can satisfy us in sound, quality and budget at the same time. Luckily, I found Animato string on line! After talking to Dietrich and explaining to him what we were looking for, he gave us his professional recommendations and explained in great details abt the products. He also understood how hard to make an investment decision without trying and comparing the products. He had no problem of delivering two violins to Sydney for us to try them - I ordered two violins on line first and pre- agreed at least one, or even two, violin will be returned with full refund if we decided not to buy in the end. After the trial, my son loves Amore violin - it has great sound dynamics, great quality and great price! After I returned another violin, I got that violin fully refunded in no time. Super happy with the service, advice and product. Highly recommend Animato String.
12:27 14 May 19
Owner with passion for his work and amazing stock of new and used violins, violas, cellos, double basses, yukeleles and more. Some gift lines too, music note stationery and key rings. A selection of sheet music as well. Wonderful feeling when you are inside the shop.
Absolutely FANTASTIC customer service. Very patient and polite in showing me the differences between Violin Cases for Travel. I will continue to use them for strings, rosin etc
04:23 23 Apr 19
Excellent service and knowledge of stringed instruments.
06:15 25 Mar 19
I have been coming to Animato Strings since my very first 1/4 size violin back in 2002. Since then I have come here to purchase a 1/2 size violin, a 4/4 size violin, a 16" viola and a 4/4 size cello. It is the only place I will go for instruments, strings, repairs and musical support as they know exactly what they are talking about and never rip you off. They have the best customer service and every time I am served it's a one on one pleasant experience. They have always had stock for what I have needed. I will never go anywhere else as Animato Strings is by far the best in every way. Thank you Animato's for always delivering the best products and service.
08:16 24 Mar 19
Friendly and very knowledgeable advice and service. Easy access and parking. Good prices.
12:15 06 Mar 19
Thanks for getting back to clarify. Apology accepted. Maybe in future clearly state the status of items available vs in stock.
09:53 03 Mar 19
Staffs are friendly and very helpful. Cost of instrument is reasonable for students. They also have more expensive instrument for advanced Violin player. Good shopping experience.
06:40 12 Feb 19
Good friendly staff and great advice at fair prices 😊
03:02 13 Jan 19
Fantastic place. Staff were very friendly and helpful.I had a lovely gentlemen show me 2 value priced violins and played both to demonstrate. Although I was looking at the lower end of the scale they welcomed me and treated me well. ALL customers appear valued and are equal.The young lady there saw my 2yo daughter was becoming restless and offered to show her around and played with her to allow me time and the freedom to talk about and consider my purchase.I would highly recommend to anyone looking to buy a beginner or upgrade your current stringed instrument.Will be returning, hopefully soon, to upgrade what I purchased.
Just took our daughter to buy her first violin. Annie met us as we walked through the door, she was so helpful and so sweet. such a lovely experience for what will be a special memory for us. beautiful instrument, and great value. Thankyou dearly Annie you are a wonderful asset to the Animato Strings team.
Dropped into their store this morning to get a violin for my daughter as she starts next year at school. The staff could not be more helpful in setting up and fitting the violin for our daughter, getting the right chin and shoulder rests etc. We walked out with the violin outfit, music stand and even the required music books for her class. Great place.
11:39 20 Nov 18
The staff of Animato Strings went out of their way to help us make the best violin selection for our child, his level of playing and our budget. They shared their vast knowledge for violins and bows (European models and others), demonstrated the violin's capabilities and presented options. They showed and shared their enthusiasm, passion and love for all things strings. An uplifting experience and a beautifully crafted violin!
02:28 14 Nov 18
Finally, I found here! Vintage,,Amazing,friendly, helpfully!What she likes—just give her the Opportunity to enjoy the process of pursuing it. Express delivery is slow, things are expensive, and you can't buy it. All That are not bad things. The more you pay for it,the less convenient it is.,In the end, when it is in your hands finally, the more you will feel happiness!Spend your thoughts, make you shy, take up time to make you want to understand, check the Internet, go to the store and ask, one after the other, talk to each of the musicians, talk about the wood, talk about the sound, talk to them, and be proud of them. Change the first one of the different pianos to give you a hearing. Every little bit of familiarity makes you add a point to its fascination. In the end, you definitely want it, you will feel that it is worthy of your energy to ponder it and try to find it. ].At this time, it is no longer just a price tag, but it is unremarkable. Its every luster, each tone, and the arc of each hand are engraved with your own brand in the process of searching. It seems that every string that is swaying takes the spring breeze in the process of searching for you, with the sun and the rain under the sun, the joyous song that you sing at the top of the mountain, when there is a finger of a violinist Patience, and the jokes when we are all tired at sunset...At this point, fortunately, at first I did not scratch the mouse, bought her a "cheap" to not want to spend energy to compare, and ended the "process." What she likes ----will give her the opportunity of join in the process of finding it and start to enjoy it!
22:43 11 Nov 18
I highly recommend Animato Strings. The service is great, the advice is great and you get a great instrument for your money. I am really pleased with the service provided.
05:26 08 Nov 18
Professional , Quick Friendly and knowledgeable staff . Highly recommended.
04:31 11 Oct 18
Bought our G Marcello and got it freighted up to Darwin, and had exceptional experience. In town for a concert had a visit to the store and once again had a fantastic shopping experience. Loving my new bow.
04:12 12 Sep 18
Such professional and lovely people to deal with. I live in Rockhampton and with the store being in Brisbane I was unable to go in to choose the violin I wanted, however Animato were very helpful. They played various violins over the phone for me to listen to, they also threw in a chin rest for free. I highly recommend this store! The postage was free, the price was very affordable and I received the parcel within a couple of days in time for my daughter’s birthday.
05:44 08 Sep 18
Excellent service and products
07:36 07 Sep 18
Awesome selection of instruments with great service.
06:37 07 Sep 18
I've bought all my violin equipment there ever since prep and they have all been brilliant. Their customer service has a very high quality and if anyone were to ask me where is the best place for sting instruments I would say Animato instantly.
11:02 05 Sep 18
Great staff, great range, great prices.
02:11 21 Aug 18
We have bought a few violins (new one and used one) for 2 daughters. My wife loves this store as they have great service, great people, and great price!! It located a little far away from our house, but my wife does not mind to drive there for this store. Really recommend this store if you look for string instruments/products.
I have made two separate purchases from Animato Strings in the last year. They have consistently provided a fantastic and quick service. Their products were excellent and packaged thoughtfully. An extremely happy customer
08:55 02 Aug 18
Recently I purchased a beautiful old French violin from Animato Strings. D was wonderful with his knowledge and he spent a lot of time making sure I purchased the perfect violin for me. I have had many compliments on its beautiful tone and colour. I would like to thank D for being so patient and helping me make the perfect decision. I absolutely love my new violin so Thankyou very much!!
08:25 09 Jul 18
I recently bought a new cello here after not playing for a few years. The staff were all very friendly and happy to show different options in various price ranges and let me try them out. Really taking their time to make sure I was satisfied with my choice. I am very happy with the cello I took home, it has a beautiful sound for such an affordable price! Highly recommend this place if you are after an instrument.
02:26 21 Jun 18
High quality of service and friendly staff.
09:58 19 Jun 18
I love my cello that I bought from here. It has a really nice tone and a nice feel when playing fast or slow pieces. There is such a range to choose from when knowing what type or price range of instrument you want. It is extremely good.
09:53 15 Jun 18
Deitrich is a magician with shoulder rests! He manipulates them and they fit like a glove.
03:00 12 Jun 18
We bought a used but well looked after cello for our son not long ago, we spent almost the morning at the shop trying out a fair few cellos both new and used before deciding. Staff were courteous, friendly & at no time were we pressured in buying anything. The strings were swapped out for a much better & expensive set (we thought they made the tone smoother), to our surprise the owner included this expensive string set & rosin for 'free', probably because we were 'nice' customers and our first time there. Guess where we'll go for our next strings instruments needs..
10:06 04 Jun 18
I visited Animato Strings with my nephew, his wife and children who were visiting from Germany, to purchase a 3/4 size violin for my grand niece. Deitrich made us all feel very welcome, and spent a great deal of time with us, freely giving his time and experience to ensure our purchase was fully adjusted to suit her. We all found the experience a very pleasurable one and it was so easy to talk to Deitrich both in German and English. My grand niece is very happy with her new violin, and she can now continue and expand her music studies.Thank you Deitrich for such a enjoyable shopping experience. I look forward to when she grows into a full size violin and we can catch up again.
05:33 02 Jun 18
Excellent service from knowledgeable staff
10:24 23 May 18
I bought a violin and some accessories for my daughter from Animato. It arrived safely at my door in under 2 days. I was delighted to discover that the bow had already been rosined and was ready to play (anyone who has had to rosin a brand new bow will understand). It’s the details like this that set up students for positive playing experiences.My daughter was thrilled with her new violin and practised twice as long as usual today. I would not hesitate to shop with Animato again, and I confidently recommend them to everyone who asks me (as a former violin teacher). Thank you!
10:26 18 May 18
Extremely positive experience here - highly knowledgeable staff, prompt and excellent repair of an instrument which had a mishap (honoured a warranty).
08:05 30 Apr 18
I took my fiance's cello she rented from another store to Animato Strings, because it needed new strings (current ones were poor quality and worn) and Animato was close to my work. They replaced the strings on the spot and tweaked up a few little things (bridge position, etc) for free which was great. The cello sounded so much better. They were very helpful and would definitely recommend going to Animato for cellos and other classical instruments. Thanks again! My partner was over the moon when I brought her back the cello all fixed up 😀
Chloe Ann Williamson
07:40 25 Apr 18
Ordered a double bass stool online and it was couriered to me the next day. Thank you for the fast service and the high-quality product!
Dayanthi Wickremeratne from Sri LankaI bought an arco violin for my daughter from Animato, on line. It arrived in 10 days. The violin sounds and looks great. My daughter and her teacher are thrilled with the sound. Thank you Animato.
12:01 06 Feb 18
I've been a customer of Animato Strings for many years and have always found the staff to go above and beyond in terms of service. There is a superb range of string instruments for every price point and every musician, from entry level to professional. Be assured that you will be well informed throughout the important process of purchasing an instrument or bow!
09:59 23 Jan 18
Excellent customer service and super quick delivery. I ordered strings and a music book and it arrived the next day. Had some queries about restringing an instrument and got a response to my email in minutes. So professional, friendly and helpful.
00:41 20 Jan 18
Always such great service!
08:53 16 Jan 18
Fantastic service and quality.
08:21 16 Jan 18
I have been buying violins and music for my daughter from this shop for years, I have always found them to have great customer service, a wide variety of products and the prices were always great
08:33 11 Dec 17
Good warranty service
00:10 22 Nov 17
With such a huge range of string instruments on display, there's something for everyone. Friendly and helpful staff, make this experience one to remember. Let's not forget the wonderful guys in the workshop, who can improve an instrument or fix something on the spot in their on site workshop. Definitely worth a visit if you're in the market for buying an instrument or improving your own!
Lyn Hazirah Akil Ahmad
07:38 21 Nov 17
This shop is AWESOME!! Dietrich fixed my sons cello in no time and it now sounds so good. Thank you so much. Will definitely be back.
I've bought 6 violins over the years, and 3 of these have been for my grand daughter that I bought from Animato. Plus I've had my own in for repair. Dietrich and his team give excellent service and advice. Unfortunately a shoulder injury has prevented me from playing for a number of years, but very seriously considering getting myself a cello, and Animato is where I'll be going.
04:36 16 Aug 17
Great service, I have been coming here for over 10 years even though they have moved 3 times I have followed them, they worked wonders with my daughters violin, fitted new sound post, that violin sounds absolutely amazing now, I highly recommend animato strings,.
Amazing customer service and a great violin. My son is super excited to have such a lovely instrument to learn on. Thank you for going the extra mile and delivering the violin so quickly too!
10:56 31 Jul 17
My son is the proud owner of a new Arco violin, which arrived today. He played it tonight and we were all blown away by the rich sound that came out! I had the violin shipped and it arrived so fast and with care. It's obvious the staff take great pride in their instruments and customer service. We will definitely purchase any future upgrades or other instruments from Animato.
00:12 15 Jul 17
Best stocked store in greater Brisbane area. Extremly friendly and always helpful.
02:21 04 Jul 17
Delighted to have my daughter's violin personally delivered on the day of purchase. Great service, lovely staff.
04:12 11 Jun 17
Such a lovely environment, the best customer service ever. No other place can beat it.
05:00 24 Apr 17
Animato strings are very passionate about how "playable" an instrument is. I went there to have a only a sound board re-positioned that had fallen, they noticed a few other things wrong with the loaner cello from school, that the bridge was warped, Dietrich explained it would be harder for my son to find, differentiate between the strings with a bridge like this. When I inquired about replacing but couldn't justify right then Dietrich, without charging found a second hand bridge and fitted with no charge or no mention!. When we got home my son noticed straight away the difference when he began to play, and that is when we noticed it had a brand new bridge. Dietrich also reshaped the sound board, without charge so it fitted well. This cello was very generously repaired and bought back to life. Thank you Dietrich. We will definitely be coming back for viola and cello inquiries in the future.
Best "bang for your buck" when buying stringed instruments in Brisbane. You will come away with a good instrument, regardless of price range. You will get excellent advice and on-going support from Dietrich and the team. They will give you a good price on acceptable trade-ins as you upgrade/upsize as needed. I have been very happy with the service and value for money for several years now, and my most recent purchase was in recent days... still happy!
Brilliant stock, and brilliant service with always the upmost care and professionalism. Highly recommend Animato to all in the String Community!
09:34 22 Feb 17
Animato Strings is such a wonderful store to visit for string instruments and accessories! As a Strings Teacher myself, Animato Strings is my first go-to shop if I am in need of violin accessories (such as new strings, rosin), teaching materials (lesson and exam books), or if I am experiencing an issue with my violin. The staff are always so friendly and helpful, especially Jae at the front counter and Dietrich, with the instruments. Animato Strings have a beautiful range of violins, violas, cellos and double basses available that are made of quality materials and professionally set up to cater to the needs of each individual string player who visits. Their prices is also very good value for the quality that is received. I highly recommend Animato Strings. I have been a customer for 18 years since I first started learning the violin. It is a Superior Strings Store.
08:27 22 Feb 17
Friendly srevice. Informed advice. Very reasonable prices. Reliable repairs.personal touch.
06:08 22 Feb 17
Excellent service. Went in to get my violin serviced as I heard a buzzing sound on my G string and they told me it was my bridge. Within one hour I had a new bridge and sound post inserted and my finger board levelled. I strongly recommend Animato Strings to anyone looking to buy or get they heir violin serviced.
So much knowledge and love for music in one shop! The knowledge and true love for music so evident in all the staff.
05:52 18 Feb 17
Great range, friendly service and best value around.
22:02 16 Feb 17
It's a pleasure visiting Animato. Always a warm welcome and the team very diligently discuss all the options available.
Keith Edward Kiely
11:05 16 Feb 17
I highly recommend Animato Strings for violin repair. My experience is that they are fast, efficient, do high quality repair work and are very well priced also. A full size violin had been dropped. The repair to the dent and partial split edge of the violin and the broken peg replacement was completed in 1.5 hours. It's hard to notice where the dent / partial split repair had been carried out, an excellent quality repair.
02:40 16 Feb 17
I am a freelance violinist playing regularly with the Queensland Symphony Orchestra, Camerata, and I also teach the violin. Animato Violins is my first choice. They sell good quality instruments and products and will price match. I have always found their service to be fair and generous (sometimes unbelievably so) to both myself and my students. Would recommend without hesitation.
03:17 10 Feb 17
Fantastic customer service and violin repair. The staff were amazingly supportive towards my 9 year old who is just learning. The shop is lovely. Highly skilled staff. Cute dog too! Thanks so much. We will always be using your services. You all made Emily's day 😊
01:32 06 Feb 17
I have no experience with instruments of any description, so was delighted to be treated with courtesy and respect when I visited Animato Strings to get some repairs done to a violin. Dietrich explained each element to me in a simple, yet unpatronising manner. I was extremely happy that the repair was a very reasonable cost, helped by the use of a second hand bridge.I am utterly delighted with all aspects of my visit, especially the customer service both on the phone and in person. I will most certainly return when it comes time to purchase our next violin - thank you!
Just brought a viola for my daughter, great passion and knowledge exudes from the owner
07:33 11 Aug 15
I am a professional violinist, and I have been going to Animato for my violin needs for nearly 10 years. Dietrich and the team have always been great. Friendly helpful folk, with expert advice, sales and repairs. They have everything you'll need for violin (and viola, cello and bass). Very good prices, probably the cheapest in Brisbane. I always look forward to visiting Animato!!
Thank you Jared! Misa was so excited and she was not let down by any means. The atmosphere were so comforting and supportive. Awesome and outstanding service scored by a ten year old.
04:28 06 May 15
My daughters teacher recommended Animato Strings to purchase her 1st half size violin. So I just took her advice an immediately purchased online. Her teacher tunes the violin for us at the beginning of each lesson and mentions every time that she really loves the tone of the instrument. We're so happy we purchased the violin from Animato Strings and I plan to only purchase future string instruments here. The service is very nice too.
Excellent service. Very happy with the viola my daughter choose.
04:17 01 Jul 14
After spending several years in the dark lonely space of it's case my son's beautiful violin has new strings, a few adjustments and now ready for a new life.I first visited Dietrich at Animato over 20 years ago and he is still the same smiling and engaging man. He happily tuned and tweaked the instrument and played a few beautiful notes. My thoughts were to pass the violin on to a new young player, but the visit to store with the rows of violins hanging on their racks, the cellos standing proud and tall I am inspired with retirement pending, to learn to play myself ... Now all I need is a teacher - my new granddaughter can be my audience. Perhaps I will inspire and encourage her love of music.
07:57 16 Apr 14
I went to Animato with a friend of mine to help her choose a new violin. The service was amazing. We were allowed to play as many of the instruments as we liked, helping us make the right choice. Deidre and the sales team were not pushy in any way and allowed us to make a thorough decision of instrument. Even the men in the workshop were lovely! Honestly, I can't speak of this place highly enough. I will definitely be returning for any of my strings needs.
13:27 02 Apr 14
Amazing, simply Ah-may-zing!I am a young adult who recently started learning violin and Animato Strings came highly recommended as THE place to purchase my instrument. I am infinitely glad that I went. I was originally very worried about how I would go with an instrument purchase because of my inexperience, so my violin instructor accompanied me. As it turns out, I needn’t have worried at all! Dietrich was not only friendly and helpful, he easily grasped the sound and feel of my ‘Perfect’ instrument. With said instrument in hand I was already a very satisfied customer, my violin then went through a range of chin rest swaps until the ‘you could sleep on it’ comfort level was achieved. I am the proud new owner of a full size Amore violin and I promise you it is worth every cent and more. I look back on today and the service provided and ecstatic doesn’t even begin to cover it. Service, quality, and knowledge it was all there today and even my instructor commented on how wonderful the experience was as a whole.To the team I met at Animato Stings today thank you so much!! Kaitlyn.
04:10 08 Oct 12
Thanks Dietrich for choosing such a lovely instrument for my son. It makes such a difference now when he practices. Thank you and God Bless.